Sahar Naim

Sahar Naim, a seasoned People and Operations leader with experience at BetterHelp and Branch Metrics, discusses the art of scaling onboarding in high-growth startups. She delves into the importance of structured onboarding and shares how personalization and automation tools like Zapier can enhance the experience. Sahar highlights the challenges of transitioning from in-person to remote onboarding and its impact on employee retention. With insights on building trust with founders and creating a welcoming atmosphere, her tips are invaluable for any growing team.