Ryan McCarty, a Senior Unified Communications Engineer at a large legal firm, sheds light on the unique challenges faced in the legal sector. He discusses the necessity for interoperability as client preferences dictate meeting platforms. With insights on managing change and user adoption strategies for Microsoft Teams Rooms, Ryan emphasizes the importance of daily system checks to ensure reliability in high-stakes environments. He also explores the integration of AV technology and the balance between outsourcing and in-house support for effective collaboration.