Rollie Carlson

Join Rollie Carlson, Managing Director of the Upper Midwest CMAA Chapter, as he shares his wealth of experience in the private club industry. He discusses the essence of a great club professional, emphasizing mindset over mere skills. Rollie reveals his 'management by wandering around' philosophy and why saying 'yes' should be a default response. Discover common career pitfalls, the importance of timely communication, and how to cultivate effective mentorship. Through warmth and wit, Rollie delivers invaluable insights for anyone in club management.