Robin Smith

Robin Smith, Chief Technology Officer at TravelPerk, discusses the intersection of AI and empathy in business travel. He highlights how TravelPerk’s approach combines automation with human connection, especially when travel disruptions occur. Robin delves into the challenges large enterprises face in tech adoption and how nimble teams are redefining innovation. He also emphasizes the complexities of global travel management, invoking a reminder that while AI is on the rise, the human touch remains essential.