Robin Esrock

Travel writer Robin Esrock discusses how stress and cramped conditions influence passenger behavior, diving into modern misbehaviors on flights. Former flight attendant Susan Barnes reminisces about the classy service of the 60s and 70s, revealing how air travel has devolved since the 'golden age.' Together, they explore what led to the decline of enjoyable flying and suggest improvements like better communication and more human-centered airports. Robin emphasizes the privilege of modern travel, urging listeners to appreciate it despite the challenges.