In a thought-provoking discussion, Robert Volpe, CEO of Ignite 360 and author of the award-winning book on empathy, dives into the importance of this essential leadership skill. He highlights the modern empathy crisis and the vital role of active listening in fostering understanding. With entertaining anecdotes about cats, chips, and travel, Rob emphasizes that changing our perspective starts with curiosity. His insights delve into the power of empathy in personal and professional relationships, showcasing how meaningful conversations can transform connections.