Robert Arnold

Dr. Robert Arnold, a leader in palliative care education, and Dr. Rene Claxton, a dedicated medical educator, share their insights on enhancing communication skills in healthcare. They discuss effective feedback strategies that shift focus towards improvement, preparing trainees for challenging conversations. Key frameworks for real-time feedback are explored, along with the importance of empathetic communication and the role of AI in teaching these skills. Their practical tips aim to empower both educators and learners in delivering compassionate patient care.