Robb Wilson

In this engaging discussion, Robb Wilson, Co-founder and CEO of OneReach.ai, dives into the evolving landscape of AI and conversational interfaces. He highlights the pitfalls of overlaying chatbots onto existing software. Robb explores balancing human interaction with automation, illuminating the vital role of tone in chatbots. He addresses the complexities of testing AI, emphasizing real-world data for refinement. The conversation wraps up with insights on scalability and the future of job roles in an AI-driven world, advocating for a human-centric approach.

Robb Wilson, CEO of OneReach.ai, and Josh Tyson discuss the complexities of AI agents, the technology ecosystems they require, and how organizations can empower them. They explore the future implications of AI agents for software and productivity, emphasizing the need for infrastructure and ecosystem integration to ensure success in the age of AI.