Robb Wilson

In this engaging discussion, Robb Wilson, Co-founder and CEO of OneReach.ai, dives into the evolving landscape of AI and conversational interfaces. He highlights the pitfalls of overlaying chatbots onto existing software. Robb explores balancing human interaction with automation, illuminating the vital role of tone in chatbots. He addresses the complexities of testing AI, emphasizing real-world data for refinement. The conversation wraps up with insights on scalability and the future of job roles in an AI-driven world, advocating for a human-centric approach.

Robb Wilson, CEO of OneReach.ai and author of The Age of Invisible Machines, dives into the transformative world of agentic AI. He explains agent runtimes and their significance in conversational interfaces. Discussing the enduring relevance of screens, Robb intertwines memories of Marshall McLuhan while addressing the systemic shifts in IT. He warns about the rapid adoption of shadow AI and its implications. Robb emphasizes human oversight in a tech-dominated future and urges professionals to embrace hands-on learning to future-proof their careers.

Robb Wilson, CEO of OneReach.ai, and Josh Tyson discuss the complexities of AI agents, the technology ecosystems they require, and how organizations can empower them. They explore the future implications of AI agents for software and productivity, emphasizing the need for infrastructure and ecosystem integration to ensure success in the age of AI.