It's easy to see how big stresses at work or home -- like layoffs, illnesses, or even a complex and important project -- cause anxiety too spike. But sometimes the stresses that cause the most hard are the tiny, everyday ones that build up over time into a much bigger problem because we don't take the time to recognize and manage our reactions to them. Former HBR editor Karen Dillon and Babson College professor Rob Cross studied the most common types of "microstress" and the ways in which they impact individuals, teams, and organizations. They explain why, if left unchecked, microstress can lead to mistakes, burnout, damaged relationships, and poor mental and physical health. But they also offer advice for better handling it -- and helping others to do the same. Dillon and Cross wrote the book The Microstress Effect and the HBR article "The Hidden Toll of Microstress."

There is seemingly more collaboration going on in the workplace than ever before. People are working and talking across teams, and within teams, using a wide array of communication channels. As a result, employees, managers, and CEOs alike can feel pulled in a ton of different directions, by a ton of different asks, and find their actual productivity shot to pieces as a result.My guest figured there had to be a better way for folks to work together, and interviewed the most efficient collaborators to find out what they did differently to get back up to a quarter of their collaborative time. His name is Rob Cross, and he's a professor of leadership, a business consultant, and the author of Collaboration Overload. Rob and I begin our conversation with a big picture overview of the organizational and individual factors that are driving the problem of collaboration overload. We then shift to talking about the concrete tactics he learned from efficient collaborators that can help others avoid getting pulled into every conversation and project. We discuss how to limit the productivity-sapping power of meetings by scheduling reflective time, and ways to put more buffer between you and those who ask you to collaborate, including creating a transparent clearinghouse of priorities. We then discuss how to reduce collaboration overload in communication, manage people's expectations for response times, and identify the microstressors that may be contributing to your burnout.Resources Related to the PodcastAoM Podcast #689: Email Is Making Us Miserable — Here's What to Do About ItAoM Podcast #768: Become a Focused MonotaskerAoM Podcast #743: How to Get Time, Energy, and Priorities Working in Your FavorConnect With Rob CrossRob's WebsiteThe Connected Commons 

Small things add up. And, for the most part, that’s a good thing. Like taking the stairs to get more exercise or swapping out something sugary for a piece of fruit. Over time, small actions like these can add up to a healthier lifestyle. Yet there are times when the small things that add up work against our well-being. Every time your boss shifts your priorities. Each time you have to cancel connecting with a friend. Rob Cross and Karen Dillon take a closer look at these moments in their book, Microstress: How Little Things Pile Up and Create Big Problems – and What to Do about It. They explain how these seemingly small stresses can, over time, have a damaging effect on our physical and emotional well-being. They also share effective ways to handle them. Episode Links The Hidden Toll of Microstress The Microstress Effect Fight Back Against Microstress Narrative Economics with Robert Shiller The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Authors Rob Cross and Karen Dillon discuss the hidden impact of small stressors and how they can lead to burnout and health issues. They highlight strategies for managing micro stresses in daily life and improving well-being and relationships by building multi-dimensional lives and diverse connections.

Rob Cross, management professor at Babson College, says people are changing jobs more than ever and too often falling short when they do. Surveys show nearly half of people promoted within their own companies are underperforming 18 months later. And up to half of executives in new roles are seen as eventual disappointments. Cross says research shows that’s because today’s hyper-collaborative workplaces demand new skills. He shares evidence-based practices to improve a role transition. Those include developing strategic networks and expanding the scope and impact of one’s projects. Cross is a coauthor of the HBR article "How to Succeed Quickly in a New Role."