Kirstin Ferguson, a top management thinker and author, joins Christy Albright and Rissa Sorensen-Unruh to dive into the intricate nature of grief. They clarify definitions like bereavement and mourning, and explain anticipatory grief's impact, especially in institutional settings. The trio explores how grief is nonlinear and influenced by personal relationships, advocating for compassion in supportive environments. They introduce the HERO model—hope, efficacy, resiliency, and optimism—as essential tools for navigating grief, emphasizing self-compassion and curiosity as vital skills.