Rick Smolen

Rick Smolen, the Chief Revenue Officer of ShipHero, shares insights from his diverse career in finance and software sales. He discusses the challenges of stepping into the CRO role, managing the entire customer lifecycle, and leading teams in unfamiliar areas. Curiosity emerged as his strongest leadership tool, helping him navigate early mistakes. Rick emphasizes the importance of building a collaborative leadership team, embracing failure for growth, and prioritizing meaningful over urgent tasks in today’s fast-paced environment.