Richard Hoare

In this discussion, Richard Hoare, owner of Hoare Associates, shares his remarkable journey of transforming a music-centric law practice using Agile and Kanban methodologies. He reveals how visual management systems have drastically improved his firm's responsiveness and efficiency. Richard highlights the concept of capacity liquidity, emphasizing the balance between operational efficiency and team well-being. The conversation explores the challenges and successes in streamlining legal workflows and the importance of fostering a respectful and collaborative culture.