Richard Fain
Longtime chairman and former CEO of Royal Caribbean Group, sharing leadership lessons about building culture, delivering memorable customer experiences, and long-term vision.
Best podcasts with Richard Fain
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Oct 15, 2025 • 1h 12min
How to Deliver the “WOW” in Everyday Life (with longtime former Royal Caribbean Chairman and CEO Richard Fain) SB1748
Join Richard Fain, the former CEO of Royal Caribbean, as he shares insights on leading with purpose and creating memorable experiences. He reveals how to transform ordinary moments into opportunities to 'deliver the WOW' in life. Richard discusses the importance of long-term vision over quick gains and how to foster intentional company culture. Learn about engaging diverse teams and retaining talent through example-setting. Get inspired with practical tips to bring creativity and generosity into your everyday life!
Oct 20, 2025 • 57min
The Counterintuitive Hiring Secret That Built Royal Caribbean's $16B 'Culture of Wow'
Richard Fain, former CEO and current Chairman of Royal Caribbean Group, shares insights from his book, Delivering the WoW. He reveals how he built a culture of purpose, emphasizing values over skills in hiring. Fain discusses innovative leadership development through cross-functional rotations and the significance of measuring culture with transparency. His unique anecdotes include lessons from a runaway blimp experiment and the importance of candid communication to maintain cultural alignment. Discover how these strategies contributed to Royal Caribbean's thriving success.
