Richard Boothman

Richard Boothman, JD, is a trailblazer in patient safety and transparency, known for his pioneering work on the Michigan Model for addressing medical errors. In this engaging conversation, he reveals how the outdated 'deny and defend' approach fails everyone involved. Boothman discusses the necessity of Communication and Resolution Programs, advocating for a shift toward transparency and compassion in healthcare. He shares compelling stories that illustrate how embracing honesty can transform adverse events into opportunities for learning and improvement.