Rich Cruz

Rich Cruz, an expert in organizational development and change leadership, discusses how workplaces can adapt to AI-driven changes. He draws parallels between historical tech shifts and today's AI landscape, emphasizing that fear can hinder adaptation. Rich offers actionable advice on bridging skills gaps and the importance of a human-centric approach to AI implementation. He highlights the need for effective communication and leveraging existing employee knowledge to foster acceptance, assuring that while technology evolves, the human touch remains irreplaceable.