Rehana Jamal
A guest who dives into strategies for clear, civil communication in the legal field.
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Dec 7, 2023 • 55min
Civil Communications for Lawyers and Law Offices
Guest Rehana Jamal discusses strategies for clear and civil communication in the legal field. The episode focuses on the BIFF method for responding to emotionally-charged messages, highlighting how it builds relationships and saves time. They emphasize that small changes in communication can transform legal conflicts and prevent escalation. The hosts provide practical tools, such as the BIFF framework, for lawyers and court staff to use right away.
