Rebecca (Becky) Schaumberg
Wharton professor in the Department of Operations, Information, and Decisions. Her research focuses on interpersonal communication, negotiations, mood, and emotions.
Best podcasts with Rebecca (Becky) Schaumberg
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May 19, 2025 • 9min
Are Bad Listeners Actually Bad at Listening?
Rebecca (Becky) Schaumberg, a Wharton professor specializing in interpersonal communication, sheds light on the intriguing dynamics of listening and disagreement. She explains how the perception of listening often hinges on agreement rather than actual skills. Engaging research reveals that listeners who disagree may be unfairly labeled as bad listeners. This conversation dives into the importance of recognizing authentic engagement in communication, especially in leadership, challenging the misconception that agreement equates to understanding.
