Ray Ragan

Ray Ragan, CIO of Securityplus Federal Credit Union, shares his expertise on transforming AI from mere fraud detection to a strategic asset for credit unions. He discusses leveraging the NIST AI Risk Management Framework for policy development and the importance of human accountability in AI integration. Ray emphasizes the need for data-driven decision-making, navigating regulatory changes, and adopting agentic AI to enhance operational efficiency and marketing strategies. His insights highlight why forward-thinking is essential for credit unions to stay competitive.