Rachel Haley

Rachel Haley, Co-founder and CEO of Clarus Designs and former Senior Director of Sales Operations at Snowflake, shares her insights on scaling operations in a hypergrowth environment. She recalls the challenges of expanding Snowflake’s sales team from 30 to 450 reps and the importance of planning and re-planning. Rachel emphasizes using accurate capacity models, balancing data with sales insights, and the critical need for proactive hiring. She also discusses learning from hiring mistakes and the philosophy of executing strategies effectively before changing them.