Rachael Dietkus

In this engaging discussion, Rachael Dietkus, a licensed clinical social worker and designer, emphasizes the importance of care in professional practice. She advocates for setting boundaries, like her 'no meetings before 10 AM' rule, to promote well-being. Rachael explores how service design can benefit from social work ethics, urging a shift from empathy to genuine care. She shares insights about fostering reflective practices and the need for spaciousness in workflows, highlighting that small changes can lead to sustainable professional lives.