Preeti Shukla

Preeti Shukla, a seasoned product and engineering leader with a focus on generative AI and SaaS, dives into the operational challenges of integrating agentic capabilities. She discusses crucial factors like latency, cost control, and data privacy in multi-tenant environments. Preeti emphasizes the importance of starting with internal pilots and outlines frameworks for choosing models and deployment strategies. She also tackles the complexities of evaluation and monitoring in AI systems, offering valuable insights on avoiding confident hallucinations and ensuring reliability.