Polly Kang

Dr. Polly Kang, a postdoctoral scholar at INSEAD, discusses her groundbreaking research on the 'streak end rule' and its effects on workplace motivation and job satisfaction. She reveals how reordering tasks can significantly decrease employee turnover—by up to 22%! Polly emphasizes the importance of balancing challenging and enjoyable tasks and shares insights from a study on a crisis hotline. Her findings provide practical strategies for organizations to enhance job design without resorting to financial incentives, leading to happier, more committed employees.