Piyush Gupta

Piyush Gupta, the inspiring CEO of DBS Bank, shares his transformative journey in making DBS a leader in digital banking. He discusses the role of technology as the new front office and debates whether pure-play digital banks can compete with well-established incumbents. Gupta emphasizes the need for a culture of innovation and how AI is reshaping customer engagement. He also highlights the importance of diversity in the workplace and the skills necessary for future banking careers, championing critical thinking and emotional intelligence.

Piyush Gupta, the outgoing CEO of DBS Bank Ltd., delves into the evolving landscape of banking. He discusses how banks have adapted since the 2008 crisis, emphasizing their digital transformation and challenges in risk management. The conversation highlights the competition between traditional and digital banks, and the complexities of digital assets like CBDCs. Gupta also addresses the crucial role of banks in the green transition and AI's potential, expressing optimism about humanity's ability to adapt through transformations.

Piyush Gupta, the innovative CEO of DBS Bank, shares insights on how AI is transforming the banking sector. He discusses the rapid rise of AI applications, enhancing productivity and customer interactions. Gupta emphasizes the importance of reskilling and maintaining human skills like empathy and creativity in the workforce. He also touches on family dynamics, lifelong learning, and the balance between technology and personal growth, sharing personal anecdotes that inspire a curious and sustainable future.