Throughout lockdown, I and many other facilitators, have loved watching and participating in Backstage Pass – the virtual workshops held by digital workspace platform, MURAL.

That meant the opportunity to speak to Hailey Temple, their Learning Experience Lead, was especially exciting for me! And I hope it will be for listeners of workshops work.

Hailey has done a fantastic job of adapting to the demands of virtual facilitation and her reflections on the last few months will help so many facilitators as we continue to tread the uncertain path of the pandemic.

Listen to the episode to learn:

How Hailey came to facilitation by way of design thinking and human-centred design
How MURAL have created virtual workshops to help their customers
What Hailey does to engage and involve a passive audience (by design)
What makes a good co-facilitator
What to do when technology goes wrong (because it always will!)

Click here to download the free 1-page summary

Don’t miss the next show: Subscribe to the show with your favourite podcast player.

Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.

A huge thank you must go to SessionLab, the sponsor of Workshops Work. Claim your free two months of SessionLab Pro now – this deal is exclusive to Workshops Work listeners!

Questions and Answers

[01:33] When did you start calling yourself a facilitator?

[04:41] What do you wish you had known about facilitation, hosting, and meetings at the start of your career?

[07:38] What is human-centred design all about?

[10:55] What is Backstage Pass?

[14:34] How do you serve your audience when they are not active in your workshop?

[19:18] What is the skillset that you need to successfully manage a live, virtual workshop?

[22:59] Is there a secret to engaging an audience in a webinar?

[26:33] What is your favourite exercise?

[32:05] What makes a good co-facilitator and how have you mastered the art?

[42:44] What is the key thing to do if technology fails?

[44:10] What makes a workshop fail?

[49:17] Do you have a hashtag for yourself?

[51:03] What is the one key learning you have from running Mural Backstage Pass?

[54:05] What is one thing you would like listeners to takeaway from this episode?

Links

Connect to Hailey

Share your thoughts about our conversation!

Support the show

✨✨✨

Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:
https://workshops.work/podcast

✨✨✨

Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!

Phillip Lieberman

The AI-powered Podcast Player