Philip Lacor, CRO at Personio, and St John Craner, Managing Director at Agrarian Rural Marketing, discuss the critical importance of trust in sales. They explore how genuine relationships can enhance sales effectiveness, particularly in the agricultural sector. The conversation dives into consultative selling and the need for sales professionals to position themselves as problem solvers rather than mere sellers. Additionally, they examine the impact of AI on sales roles and the balance between technology and emotional intelligence to improve customer interactions.
