Phil Gervasi, Director of Technical Evangelism at Kentik, brings 15 years of network engineering expertise to the discussion. He demystifies AI in network operations, shedding light on generative AI, general AI, and large language models. Phil emphasizes the importance of distinguishing genuine AI benefits from vendor hype. He addresses the concept of AI hallucinations and the necessity of high-quality training data. Additionally, he explores leveraging AI for network configuration management and improving security, highlighting its transformative potential.