Penny Williams, an Associate Professor studying AI in worker management, and Dale Tweedie, a Senior Lecturer focused on performance monitoring, dive into workplace surveillance trends. They discuss the evolution from Taylorism to AI tools, highlighting ethical concerns around privacy and trust. The conversation reveals how invasive monitoring affects employee morale and the rise of 'ghost working.' Plus, they explore the benefits of a collaborative approach in evaluation, showcasing a success story of improved productivity through transparency.
