Penny Reed

In this discussion, Penny Reed, Chief Growth Officer at E-Assist Dental Solutions, shares her expertise on dental billing and revenue cycle management. She reveals five powerful strategies to enhance collections, including optimizing PPO contracts and collecting co-pays upfront. Penny emphasizes the importance of accurate reporting and solid protocols, while also highlighting the potential of AI tools in streamlining communication and billing. This conversation offers invaluable insights for dental practices aiming to eliminate revenue leaks and improve financial health.

In this engaging discussion, Penny Reed, Chief Growth Officer at E-Assist Dental Solutions, shares her expertise in revenue cycle management. She highlights the chaos a broken billing system can create for cash flow and patient relations. The conversation emphasizes the importance of accurate insurance verification and effective financial policies. Penny also explores the evolving role of AI in claims processing and the benefits of outsourcing RCM. Listeners gain valuable insights into achieving team alignment and improving operational efficiency.