In this engaging conversation, Omri Morgenshtern, CEO of Agoda, shares insights on transforming Bangkok into a thriving tech hub, likening it to 'Silicon Valley in Bangkok.' He discusses Agoda's significant focus on artificial intelligence, revealing its potential to enhance engineering and customer service. Morgenshtern highlights the balance of global expertise and local talent in building a robust workforce. Additionally, he addresses the current limitations of generative AI, which, while promising, is still evolving in the travel sector.
