Oliver Sharp

Oliver Sharp, co-founder of Highspot and former Microsoft insider, shares insights from his vast tech experience. He discusses how software companies can prioritize customer-led growth, turning clients into their secret weapon. The conversation delves into the importance of strong customer relationships, innovative content organization strategies, and the role of service in tech. Oliver also emphasizes effective communication and the shift from product-driven to relationship-focused business models. It's a deep dive into the architecture of successful customer engagement.