Nirnay Patel

EVP and GM of Benefits1 and Chief Digital Officer at Simplify Healthcare, specializing in benefits management, provider data solutions, and applied AI to personalize member journeys across Medicare, Medicaid, and commercial markets.

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Jun 5, 2025 • 17min

Redefining Payer Strategy: From Benefit Design to Intelligent Care Delivery

Nirnay Patel, EVP and GM of Benefits1 at Simplify Healthcare, dives into the transformative power of AI and integrated benefits data in healthcare. He introduces 'Benny', an AI assistant aimed at simplifying benefits access for members. Nirnay emphasizes the importance of bridging care design and delivery to reduce operational silos. He discusses the growing demand for benefit-navigation tools and the need for payers to focus on personalized member experiences and strategic partnerships for better outcomes.

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