Nikola Mrkšić

Benj Conway, CEO of Zap Energy, discusses how their innovative Z-Pinch fusion technology could unlock unlimited clean energy to power AI advancements. Meanwhile, Nikola Mrkšić, CEO of PolyAI, explores the revolution in customer service through ultra-realistic conversational AI agents. They delve into the immense energy demands of emerging AI technologies and the potential of fusion energy in addressing these needs, promising a future where amazing AI capabilities are sustainably supported by groundbreaking energy solutions.

Nikola Mrkšić, CEO & Co-Founder of PolyAI, delves into the exciting world of conversational AI. He shares insights on the evolution of voice assistants, highlighting the challenges in achieving human-level conversations. The discussion includes how users modify their language when interacting with technology and the importance of dialog management in enhancing user experience. Nikola also addresses multilingual processing challenges and the need for comprehensive training data, providing a fascinating look into the future of voice technology in customer service.