Nik Boone

Founder, broker and owner of Ascend Property Management, known for building a firm that manages over 1,500 doors and for delivering integrated, stress-free property management services including leasing, construction, and maintenance.

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Dec 10, 2025 • 41min

Building a Property Management Firm from Scratch: Lessons in Growth and Client Retention

Nik Boone, founder of Ascend Property Management, shares his inspiring journey from a pre-med student to leading a firm managing over 1,500 doors. He reveals how he landed his first investor client by managing properties without charging fees, building trust for future business. Nik discusses innovative growth strategies like SEO and automating review requests. He emphasizes the importance of in-house maintenance for efficiency and offers insights into client retention by understanding their needs. His mantra: focus and patience are key to long-term success.

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