Niels Jorgensen, a former New York firefighter with over 21 years of service, recounts his harrowing experiences at Ground Zero on September 11, 2001. He shares profound memories of the day, the chaos, and the emotional impact on first responders. Niels also reflects on the resilience of the human spirit, the bonds of camaraderie among firefighters, and the ongoing challenges they face, including health issues. His stories highlight not just bravery but the importance of empathy and community in overcoming collective trauma.