Nicole Cable

Chief Experience Officer at CareMax with a background in retail and hospitality who champions a holistic human experience approach to care, focusing on patient, provider, family and team-member experience especially for vulnerable and marginalized populations.

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Aug 21, 2023 • 29min

We're All Human Beings, So Everything Is Human Experience: A Conversation with Nicole Cable, CXO CareMax

Nicole Cable, Chief Experience Officer at CareMax, shares her inspiring journey from retail and hospitality to healthcare leadership. She discusses how a negative patient experience motivated her to foster a holistic human experience in care. Nicole emphasizes the importance of treating patients as whole individuals, especially marginalized communities. She talks about creating an Office of Human Experience and advocating for equity in healthcare, stressing the need to consider social factors in patient care.

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