In this discussion, Matt Redwood, VP of Retail Solutions at Diebold Nixdorf, and Nicolas Kroeger, Chief Digital Officer at Manor AG, dive into the transformative power of AI in retail. They explore how AI optimizes both store operations and customer experiences. The conversation highlights the future of AI over the next few years, the importance of structured product data for enhancing quality, and the evolving dynamics between tech providers and retailers. They stress the need for adaptability in the workforce to fully leverage these technologies.
