Nick Zima

Nick Zima, VP of Corporate Development at WellStreet Urgent Care, and Katie Fellin, Partner at ECG Management Consultants, delve into the booming urgent care industry. They discuss how patient expectations are driving changes, leading to the decline of emergency room visits. The duo highlights the financial hurdles providers face and the need for health system affiliations to improve services. Their insights reveal the importance of convenience and patient-centric strategies in shaping the future of urgent care.