Niall Firth, Executive Editor at MIT Technology Review, shares insights on the potential of small language models (SLMs) as transformative technology by 2025. He discusses how SLMs offer efficient and cost-effective solutions, enhancing customer service applications while ensuring speed and privacy. Firth highlights the advantages of SLMs in auditing bias and their suitability for sensitive sectors like healthcare and finance. He also addresses the growing trend toward economical AI, underscoring the need for accessible AI solutions in a rapidly changing business landscape.