Nhung Ho

Nhung Ho, Director of Data Science at Intuit, offers insights from her transition from astrophysics to data science. She discusses how data science is crucial for understanding financial operations and predicting market trends, especially post-COVID. Nhung emphasizes the importance of addressing unarticulated customer needs to drive innovation and improve user experiences. The conversation highlights the challenges in adapting AI in finance, the need for adaptable forecasting models, and the significance of seamless customer interactions in today's market.