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Nelson Gomes

CEO of Portalia Group and former MSP with two decades of experience in the managed services provider industry, particularly within the healthcare sector. Provides strategic guidance to MSPs.

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Feb 15, 2025 • 31min

The Future of MSPs: Adapting to Big Business Trends, Leadership Changes, and AI Advancements

Nelson Gomes, CEO of Portalia Group and seasoned MSP leader, delves into the shifting landscape of managed service providers as larger companies dominate the job market. He stresses the need for MSPs to recalibrate their sales focus towards bigger businesses and adapt their digital marketing strategies. The conversation highlights the challenges posed by tech giants and leadership changes within major MSP platforms like ConnectWise and Kaseya, suggesting these shifts could drive innovation in the industry.