Neetu Rajpal

Neetu Rajpal, CEO and co-founder of Lilac Software, discusses the transformative impact of agentic AI in healthcare payers. She reveals how AI can streamline claim processing and close care gaps, especially in crucial areas like breast cancer screenings. Neetu emphasizes the importance of ethics, addressing bias in AI training, and ensuring patient-centered design. The conversation also dives into the balance between innovation and trust in healthcare technology, highlighting the need for regulatory compliance as we navigate this evolving landscape.