In this discussion, Pelin Ozgul, a researcher from the University of Maastricht, delves into how AI can enhance training for call center agents, ultimately boosting productivity. Nathan Vieira from Aix Marseille University analyzes the effectiveness of short-time work schemes in Europe, emphasizing the intricate relationships between employers, employees, and government. Deepakshi Singh of the University of Groningen examines the effects of droughts on female employment in India, questioning if an increase in jobs signifies true empowerment or merely a survival strategy. A thought-provoking exploration!
