Nanette Metzger, a sales manager in the food service industry and Coaching for Leaders Academy alum, shares her journey of building a solution-driven team. She discusses the pressures of leadership in high-stakes environments and highlights the significance of effective listening in empowering team members. Nanette emphasizes the value of experiential learning over traditional training, revealing how candid conversations and real-world challenges have transformed her approach to management, fostering ownership and confidence within her team.