
Nabeeda Bakali-Abrar
Customer Success Manager at LinkedIn and social media lead at Customer Success Network, passionate about writing and with an Instagram and YouTube channel.
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13 snips
Dec 18, 2024 • 34min
Ep #12 | The Art of Prioritization as a CSM
Nabeeda Bakali-Abrar, a Customer Success Manager at LinkedIn and a social media expert, dives into the art of prioritization in her role. She discusses how vital effective communication and storytelling are for enhancing customer relationships. Nabeeda emphasizes the importance of saying no to protect one’s time and labor. The conversation reveals strategies for managing workloads and stresses the need for balance to avoid burnout, all while celebrating small wins to boost confidence in decision-making.