Muhammad Younas, the visionary Founder and CEO of vFairs, shares insights from his journey of bootstrapping the company to a remarkable $30M ARR. He emphasizes the power of customer experience, revealing that over half of their business comes from word-of-mouth referrals. Younas discusses achieving profitability from day one, investing in talent, and the importance of building long-term value for all stakeholders. He also highlights the evolution of virtual events and how maintaining strong customer relationships was key during challenging times.