In this engaging conversation, Mohamed Abusaid, an advocate for AI governance, and Mara Pometti, a design director at McKinsey, dive into the ethical intricacies of AI technology. They discuss the crucial need for governance programs to navigate safety challenges and risk management. The duo emphasizes transforming organizations from passive AI users to proactive creators, highlighting the balance between open-source models and managed services. Their insights reveal how responsible AI can enhance customer trust while navigating regulatory landscapes.