Mimi Nicklin

Mimi Nicklin, a seasoned business coach and advertising executive, emphasizes the importance of empathy in bridging generational gaps at work. With her expertise from her book, she encourages leaders to listen actively, rather than enforce conformity. She shares real-world examples illustrating how empathy fosters collaboration and innovation among differing age groups. Nicklin dives into the evolution of empathy across cultures and highlights its essential role in leadership, especially in the post-pandemic context, encouraging a more inclusive and understanding workplace.