Mike Reiring

In this engaging discussion, Mike Reiring, a Principal at RSM with a focus on managed services, dives into how MSPs are evolving in the tech landscape. He highlights the critical differences between MSPs and MSSPs, stressing the importance of choosing a partner that values transparency and cultural fit. The conversation also explores the impact of AI on help desks and problem management, as well as the challenges of vendor gaps and identity risk. Mike shares his passion for photography, linking creativity to tech and continuous learning.