Michel Falcon

Michel Falcon, an experienced entrepreneur and author of "People-First Culture," shares insights on cultivating a strong people-first culture in organizations. He emphasizes starting every decision with the question, "How will this affect our people?" Michel introduces his 3P framework—Purpose, Process, and Profit—showing how prioritizing employee well-being enhances customer experiences. He also discusses memorable onboarding experiences and the impact of mentorship and gratitude in leadership, providing practical strategies for building high-performing teams.