Michael Sainsbury

Michael Sainsbury, an investigative journalist from Crikey specializing in telecommunications, dives into the recent Optus outage that caused chaos by blocking triple-zero calls linked to three deaths. He unpacks the botched firewall upgrade and the failures of backup systems. Sainsbury also discusses Optus' governance issues and the political fallout, highlighting the government's shared responsibility in the crisis. With insights into stalled reforms and the need for better ministerial oversight, he offers a critical view of the communication sector's safety protocols.